Contact
Effective: 2026-08-27
Critling is operated by Luffy. The fastest way to reach a human is email:
What to email about
- Support & bug reports — include a screenshot if possible.
- Refund requests — include the email used at checkout; refunds are processed by our payment partner Creem.
- Data requests (access / deletion) — please use the subject line "Data Request" and include the email address used at checkout (if any). We respond within 30 days.
- Press / partnerships — same address, with a clear subject line.
Response time
We aim to reply within 2 business days. Complex data requests may take up to 30 days as required by applicable law.
Mailing address
A physical mailing address is not published. For legal correspondence, please email first; we will provide a postal address if a written response is required.
This is a template document intended for operator review. Consult legal counsel before public launch. Operator: Luffy · Contact: critling.support@gmail.com