Contact

Effective: 2026-08-27

Critling is operated by Critling. The fastest way to reach a human is email:

What to email about

Support & bug reports — include a screenshot if possible.
Refund requests — include the email used at checkout; refunds are processed by our payment partner Creem.
Data requests (access / deletion) — please use the subject line "Data Request" and include the email address used at checkout (if any). We respond within 30 days.
Press / partnerships — same address, with a clear subject line.

Response time

We aim to reply within 2 business days. Complex data requests may take up to 30 days as required by applicable law.

Mailing address

A physical mailing address is not published. For legal correspondence, please email first; we will provide a postal address if a written response is required.